Terms & Conditions

Effective Date: May 15, 2026

Welcome to Aromatic Air Care. These Terms & Conditions govern your access to and use of our website, services, and communication platforms. By accessing this website or engaging with our services, you agree to comply with and be bound by the terms outlined below.

1. Acceptance of Terms

By accessing this website, submitting inquiries, booking services, or communicating with Aromatic Air Care through any platform including phone, WhatsApp, email, or social media, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you are advised not to use our website or services.

2. Scope of Services

Aromatic Air Care provides professional services including, but not limited to:

  • Air Conditioner Repair
  • Air Conditioner Installation
  • Preventive Maintenance
  • Commercial Air Care Solutions
  • Air Freshening Services

All services are subject to operational availability, technical feasibility, inspection requirements, and service area coverage.

3. Service Requests & Appointments

Service requests submitted through the website, WhatsApp, telephone, email, or other communication channels shall be treated as inquiries and do not constitute confirmed bookings unless explicitly acknowledged by our team.

Appointment schedules may vary based on technician availability, workload, weather conditions, traffic conditions, or operational limitations.

Aromatic Air Care reserves the right to refuse, reschedule, or cancel any service request at its sole discretion.

4. Pricing & Quotations

Any pricing, estimates, or quotations displayed on the website or communicated prior to inspection are indicative in nature and may vary depending on:

  • Site conditions
  • Nature of technical issues
  • Equipment specifications
  • Spare part requirements
  • Accessibility and installation environment
  • Commercial or residential application

Final charges shall be confirmed after technical evaluation or inspection by authorized personnel.

5. Customer Responsibilities

Customers are responsible for providing accurate and complete information related to service requirements, property access, electrical conditions, and equipment details.

The customer shall ensure safe and reasonable working conditions at the service location. Aromatic Air Care shall not be held responsible for delays or inability to perform services arising from unsafe, inaccessible, or unsuitable site conditions.

6. Warranty & Limitation of Liability

Any applicable service warranty shall be communicated separately at the time of service completion and shall apply only to the specific work performed.

Aromatic Air Care shall not be liable for:

  • Pre-existing defects or damages
  • Manufacturer-related issues
  • Electrical fluctuations or external power failures
  • Improper handling or misuse after service
  • Losses arising from delayed servicing caused by circumstances beyond reasonable control

Under no circumstances shall Aromatic Air Care be held liable for indirect, incidental, consequential, or special damages arising from the use of its website or services.

7. Intellectual Property

All content available on this website, including but not limited to text, graphics, branding, logos, layouts, visuals, icons, and service descriptions, is the intellectual property of Aromatic Air Care unless otherwise stated.

Unauthorized reproduction, distribution, modification, or commercial use of website content is strictly prohibited.

8. Third-Party References

Any third-party trademarks, brand names, logos, or product references appearing on this website are the property of their respective owners and are used strictly for identification, compatibility, or informational purposes only.

9. Website Usage Restrictions

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to website systems
  • Submit misleading or fraudulent inquiries
  • Disrupt or interfere with website functionality
  • Copy or exploit website content without prior written permission

10. Privacy

Use of this website may involve the collection of certain personal information through contact forms, inquiries, analytics tools, or communication channels. Such information shall be handled in accordance with our Privacy Policy.

11. Amendments

Aromatic Air Care reserves the right to modify, revise, or update these Terms & Conditions at any time without prior notice. Continued use of the website or services following such modifications shall constitute acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising in connection with the use of this website or services shall be subject to the jurisdiction of the courts located in Surat, Gujarat.

13. Contact Information

Aromatic Air Care
Website: https://aromaticaircare.com/

Address: Ambika Industrial Estate – 123, Udhana Magdalla Rd, Ambika Industrial Society 1, Bhatar, Gandhi Kutir, Surat, Gujarat 395007

Phone: +91 93281 67233
WhatsApp: +91 98258 67233
Email: aromaticairfreshners@gmail.com
Instagram: @aromatic_airfreshners